This is a companion article to the feature “AI’s Impact on In Vitro Diagnostics.” 

The most successful lab transformations occur as a result of cross-functional staff input, alignment across the organization, and adaptability to change—all of which require clear and structured communication. Labs should work with their vendors to take advantage of their experience and insight.

Certified workflow consultants should be engaged to methodically analyze the laboratory’s current state, work with the lab toward short- and long-term objectives, and determine an appropriate plan for achieving the lab’s clinical and business goals.

A certified project management team will work with laboratory staff to coordinate the technical and physical aspects of implementation, resource management, and third-party oversight.