Summary: ARUP Laboratories partnered with a healthcare connectivity company to enhance laboratory outreach operations for health systems, and will leverage ELLKAY’s cloud-based lab enterprise solution to facilitate electronic orders, simplify results delivery, and streamline reimbursement processes. 


  • The partnership between ARUP and ELLKAY focuses on solving the significant connectivity issues faced by hospital laboratories by providing a robust platform through ELLKAY’s LKOrbit cloud-based connectivity platform.
  • LKOrbit is scalable and flexible, which allows it to be customized to meet the specific needs of different health systems in terms of volume, budget, and population requirements. 
  • Both ARUP and ELLKAY emphasize a patient-centered business model in their partnership and aim to deliver timely and accurate laboratory results to physicians, enhancing clinical efficacy and patient safety.

ARUP Laboratories and healthcare connectivity company ELLKAY established a partnership aimed at helping health systems establish or expand successful laboratory outreach operations.

Supporting Hospital Laboratories

Hospital laboratories are key contributors to the continuum of care within their communities but often lack the necessary resources to connect provider offices, electronic health records (EHRs), billing departments, and other systems. The new ARUP and ELLKAY partnership aims to bridge that gap with LKOrbit, a laboratory enterprise platform that enables electronic orders, simplifies results delivery, and streamlines reimbursement workflows.

“One of the biggest burdens to setting up an outreach operation is having a connectivity solution, a way for providers to order testing directly in their electronic health records, and have those orders go to the laboratory, and then have the results flow right back into their EHRs,” says Sandy Richman, MBA, C(ASCP), director of ARUP Healthcare Advisory Services. “ELLKAY gives health systems the tools to exchange data securely across various systems, including the EHR, registration, payers, the lab, and more.”

A Cloud-Based Laboratory Enterprise Platform

LKOrbit is a cloud-based connectivity platform that streamlines provider workflow and facilitates rapid orders, results, and reports. It also maximizes revenue by connecting the clinical and demographic information needed for accurate billing. LKOrbit is scalable and flexible to meet the unique volume, budget, and population needs of health systems. Through this new partnership, ARUP clients will have access to competitive pricing on this customizable solution.

“ELLKAY prides itself on innovation, agility, and solving complex interoperability challenges,” says ELLKAY President and Chief Strategy Officer Ajay Kapare. “Those qualities, in combination with ARUP’s proven track record of facilitating profitability and growth for health system outreach operations, will result in an impactful partnership. We look forward to working together with ARUP to equip health systems with the interoperability capabilities they need to expand outreach, improve workflows, and maximize the value of their laboratories.”

A Patient-Centered Business Approach

ARUP has partnered with ELLKAY because it shares a patient-centered approach to business, as well as a commitment to delivering exceptional value and quality service, says ARUP Director of the Client Relations Division Kevin Swallow. “ELLKAY and ARUP are aligned in providing the right information to the physician in a timely manner that promotes efficacy and patient safety. There’s value in giving the right information at the right time to the patient. At the end of the day, it’s all about the patient.”

Further reading: ARUP’s Monkeypox Test Works on High-Throughput Instruments

ARUP Healthcare Advisory Services provides expert consultation to health systems seeking to establish or expand laboratory outreach operations. Healthcare consultations include operations assessments, marketing opportunity analyses, and business planning guidance to empower health systems to grow sustainable, profitable outreach operations.

“When we do an operations assessment, the connectivity piece is almost always one of the gaps that they have,” Richman says. “With our new ELLKAY partnership, we can confidently recommend a connectivity solution that will bring value to hospital labs and the patients they serve.”