The platform integrates with existing lab management systems to centralize workflows and provide real-time visibility for external clients.

Cenevo has launched the Labguru Customer Portal, a platform designed to streamline communications for contract research organizations (CROs), contract development and manufacturing organizations, and diagnostic labs.

Integrated with the company’s electronic lab notebook and laboratory information management system, the portal extends internal workflows to external collaborators. This structured approach is intended to increase efficiency while minimizing version conflicts and human error, according to the company.

Centralizing Lab Operations

CROs and CDMOs often operate in high-throughput environments where transparency is critical. The new portal allows these facilities to centralize operational visibility across departments and manage multiple client programs at scale.

Clients using the portal can submit requests, monitor project progress, and access results with real-time visibility into turnaround times. Simultaneously, lab managers can use the system to gain insights into equipment and consumables usage, client activity trends, and regulatory compliance across individual or aggregate client accounts.

Data Security and Efficiency

The system centralizes sample submission and results delivery to reduce administrative overhead and manual coordination. To maintain data integrity and security, the portal uses granular data permissions to ensure clients see only relevant samples and reports. Lab personnel can also create reusable forms and templates within the interface to simplify sample intake and delivery processes.

“Our goal is to make our clients’ operations run more smoothly,” says Eran Sandman, product manager, Cenevo, in a release. “High-performing CROs are moving toward shared digital environments. With the Customer Portal, CROs and their clients are able to see the same information, and collaboration becomes faster and more strategic. Lab managers don’t have to spend all their time on back-and-forth communications. Instead, they focus their time on delivering results.”

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